Big Bets Privacy Policy — Your information is completely safe with us.

1 Introduction

Big Bets (bigbets.pro) is an internationally recognized online Sports Betting and gaming platform. We believe transparency is the foundation of any trustworthy platform — especially when it comes to handling users' personal information. That's why we encourage you to read this Privacy Policy carefully before registering with Big Bets.

This Privacy Policy tells you what types of information Big Bets collects, why it is collected, how it is used, and what steps are taken to keep your data safe. This policy applies to users in Bangladesh and all other regions.

By using the Big Bets platform, you confirm that you have read and agreed to this Privacy Policy. If you do not agree with any part of it, please stop using the platform and contact our support team.

2 What information we collect

Big Bets collects certain information to deliver its services properly and meet legal obligations. Full details are provided in the table below:

3 How Your Information Is Used

Big Bets uses your information only for specific, defined purposes. No data is ever used beyond what has been stated. The main use cases are outlined below:

• Account management: To handle registration, login, password recovery, and account security.
• Service Delivery: To process bets, gameplay, deposits, and withdrawals.
• KYC verification: To verify age and identity, prevent money laundering, and meet legal obligations.
• Contact: To send important notifications, promotional offers (where consent has been given), and provide support services.
• Security: To detect and prevent fraud, unauthorized access, and suspicious activity.
• Service Improvement: To analyze user experience and further improve the Big Bets platform.
• Responsible Gaming: To identify problematic gaming behavior and provide timely support.

Big Bets never sells your information to advertisers. If you do not wish to receive promotional communications, you can easily opt out from your account settings.

4 Who Your Information Is Shared With

Big Bets does not share your personal information with third parties — except in the limited circumstances listed below:

• Payment Providers: Approved payment gateways including bKash, Nagad, and Rocket receive only the minimum data necessary to process transactions.
• Law enforcement: Big Bets is legally required to disclose information to authorities when directed by a court order or legal requirement.
• Licensing Authority: Certain information must be provided to regulatory bodies in order to maintain our international gaming license.
• KYC partner: Minimal data may be shared with an approved KYC provider for identity verification purposes.

5 Cookie Policy

Big Bets uses cookies to keep the website running smoothly and to improve the user experience. Cookies are small text files stored in your browser. Big Bets uses four types of cookies:

• Essential cookies: For maintaining login sessions, security tokens, and core platform functionality. Disabling these may prevent the platform from working properly.
• Functional cookies: To remember your language preference, theme settings, and personal preferences.
• Analytics Cookies: To understand which pages are visited most, analyze traffic patterns, and improve our services. This data is fully anonymized.
• Marketing Cookies: Used to show relevant offers. These will not be activated without your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6 Our Data Protection Measures

Big Bets follows the highest industry standards to protect your information. Our security infrastructure operates on multiple layers:

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Intrusion prevention at the server level.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Data Backup: Regular backups are maintained to prevent data loss.
• Staff training: All Big Bets staff are trained in privacy and data protection.

7 Your rights

As a Big Bets user, you have certain important rights over your own information:

To exercise any of the above rights, please contact the Big Bets support team. We will respond to your request within 30 days of receipt.

8 Children's Privacy

Big Bets is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at the point of registration.

If a parent or guardian believes their child has accidentally created a Big Bets account, please contact our support team immediately. We will promptly close the account and delete all associated data.

9 International data transfers

As an international platform, Big Bets may store or process your data on servers located in other countries. Wherever data is transferred, international data protection standards are upheld.

• All data transfers are completed through encrypted channels.
• Data protection agreements are in place with all international partners.
• We comply with GDPR and all other applicable international privacy laws.

10 Privacy Policy changes

Big Bets may update this Privacy Policy when necessary. In the event of any significant changes, we will:

• We will post a clear notice on the website.
• We will notify you at your registered email address.
• We will update the "Last Updated" date at the top of this page.

Continued use of Big Bets after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.